Enterprise IT Partner · Johannesburg

Keep every device in your fleet running, monitored, and covered.

Interprosat delivers enterprise-grade hardware maintenance, managed IT services, and asset lifecycle support for organizations that can't afford downtime — with certified technicians and SLA-backed response across South Africa.

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24–48hr SLA response

Certified technicians

National coverage

FLEET_STATUS.monitor LIVE

Laptop fleet — Finance

128 devices enrolled

Desktop fleet — Ops

64 devices enrolled

Ticket #4471

Diagnostics in progress

Device restored

SLA: 22h remaining

Years in operation

Devices under active maintenance

Average SLA resolution

Customer satisfaction*

What we do

IT services built for corporate fleets

From individual device repairs to full asset lifecycle management — one accountable partner for your whole IT estate.

Managed IT Services

Proactive, end-to-end management of your IT environment.

Single point of accountability
Monthly reporting & reviews

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IT Hardware Maintenance

Out-of-warranty laptop, desktop & printer repair.

12-month per-device warranty
Collection & return included

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Enterprise Support

SLA-backed support built for large organizations.

24–48hr response & resolution
Loaner devices during repair

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Network Support

Reliable connectivity across your offices.

LAN / WAN / Wi-Fi support
Uptime monitoring

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Cloud & Microsoft 365

Migration, licensing & ongoing management.

Tenant setup & migration
Ongoing license management

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Cybersecurity

Protecting endpoints and networks from threats.

Endpoint protection
Security awareness training

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Equipment Supply

Sourcing & procurement of replacement hardware.

Bulk fleet procurement
Like-for-like replacements

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Preventive Maintenance

Scheduled health checks that catch failures early.

Quarterly asset health review
Replacement planning ahead of failure

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Why Interprosat

Built for organizations that can't afford downtime

Fast Response Times

24–48 business hour response and resolution on every logged ticket.

Certified Technicians

Trained specialists across all major hardware brands.

Enterprise SLAs

Contracted, measurable commitments — not vague promises.

National Coverage

Support wherever your offices and staff are based.

Preventive Maintenance

Catch failures before they become downtime.

Transparent Pricing

Clear, quoted pricing with no hidden call-out fees.

Hardware Specialists

Component-level repair, not just box-swapping.

Business Continuity

Loaner devices keep critical roles productive during repair.

Maintenance Plans

Plans that scale with your fleet

Every plan is quoted to your device count and mix — request a quote for exact figures.

Basic

Essential Care

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Remote diagnostics
Scheduled preventive maintenance
Standard business-hours support
Quarterly asset reporting

Professional

Fleet Warranty

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12-month per-device warranty
24–48hr response & resolution SLA
Loaner devices during repair
Quarterly billing, 12–24 month terms

Enterprise

Managed Fleet

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Everything in Fleet Warranty
Dedicated account manager
Volume discounts (50+ devices)
Custom SLA & onsite terms

Industries

Sector experience across corporate South Africa

Mining

Financial Services

Government

Healthcare

Education

Retail

Manufacturing

Construction

Professional Services

Client feedback

What our clients say

"Interprosat took over maintenance for our entire laptop fleet and our support tickets dropped almost overnight. Response times are exactly what they promised."

T. Mokoena

IT Manager, Financial Services

"We needed a single vendor to handle both repairs and replacements for out-of-warranty devices. Interprosat made that simple, with clear reporting every month."

S. Naidoo

Head of Operations, Retail

"The loaner devices during repairs kept our team productive — no one lost a day of work waiting on a laptop."

K. Pillay

Procurement Lead, Manufacturing

"What stood out was how easy Interprosat made it to manage devices remotely across three branches. One dashboard, one point of contact, no chasing different suppliers."

RvdM

R. van der Merwe

Facilities Manager, Healthcare

Case Studies

Measured impact, not just promises

Illustrative figures — replace with verified client results before publishing.

Financial Services · 180 devices

Fleet-wide warranty rollout

9 days

Avg. repair time (before)

1.8 days

Avg. repair time (after)

— 12 months post rollout —

Retail · 95 devices

Preventive maintenance program

34%

Hardware failure rate (before)

11%

Hardware failure rate (after)

— 12 months post rollout —

Manufacturing · 60 devices

Managed IT takeover

R48k

Monthly downtime cost (before)

R9k

Monthly downtime cost (after)

— 12 months post rollout —

FAQ

Common questions

What's covered under the 12-month device warranty?

Motherboard (where economically viable), RAM, SSD/HDD, cooling fans, CMOS battery, keyboard, touchpad, charging ports, internal cables, Wi-Fi/Bluetooth cards, and power supplies. Excludes impact/liquid damage, batteries and chargers unless specified, cosmetic damage, and software issues.

What's your response time on support tickets?

All logged tickets under a fleet contract are responded to and resolved within 24–48 business working hours.

Do you offer contracts for larger fleets of devices?

Yes — our Fleet Warranty and Managed Fleet plans cover out-of-warranty laptops and desktops with quarterly billing, loaner devices, and volume discounts above 50 units. Request a quote for exact per-device pricing.

Do devices need to qualify before enrollment?

Yes — devices must pass an initial health assessment before being enrolled under a maintenance contract.

Do you provide onsite support?

Yes — onsite technician dispatch is available for hardware faults that require physical intervention, alongside remote diagnostics for faster resolution where possible.

Which areas do you cover?

We're based in Rivonia, Johannesburg, with national coverage for enterprise clients — contact us to confirm coverage for your specific sites.

Get in touch

Request a quote or book an assessment

Tell us about your fleet and we'll come back with a tailored proposal.

PHONE

+27 66 543 9607

info@interprosa.co.za

OFFICE

377 Rivonia Blvd, Rivonia, Johannesburg, 2092

HOURS

Mon–Fri, 08:00–17:00 SAST